Craignair Health Centre – Coronavirus update

We’d like to thank all our patients for their understanding and patience at this challenging time. We have had to implement a few changes to the way we’re working at the moment, but we are still open. The changes we have made are to protect our patients from the risk of infection and to try to ensure that we are able to stay open and functioning throughout this time.

Appointments

We are trying to keep the number of patients coming into the health centre to a minimum, so are currently offering telephone consultations. If the doctor thinks you need to be seen face to face, they will arrange a suitable time for you to come in. We are running a restricted service and some routine work like chronic disease monitoring and medical reports are temporarily suspended.

Coronavirus Symptoms

If you have a new, continuous cough or a fever, please stay at home and follow the government advice on self isolation nhsinform.scot. You do not need to inform us if you are self isolating. If you are worried about your symptoms, please phone the surgery and a doctor will be able to advise you what to do. Please DO NOT come to the surgery with symptoms.

Prescriptions

Please do not order prescriptions earlier than usual or order more than needed.

Red signage

If you’ve been to the health centre recently, you’ll have noticed the red signs round the building. We have an area set aside for us to be able to see patients who need a clinical assessment who have coronavirus symptoms. There is a strict procedure we will go through if this becomes necessary and this will be arranged on a case by case basis by the duty doctor.

Once again, thank you for bearing with us. We’ll try to keep you updated as the situation changes.

Welcome to the Dalbeattie Medical Practice at Craignair Health Centre

Parking Reminder - Please do not park on the double yellow lines

Please do not park on the double yellow lines except to drop off patients/visitors to the main entrance as this area must be kept clear at all times for emergency vehicles. Anyone ignoring the yellow lines will be asked to move their vehicle.

Home visits

Please do not ask for a home visit if you are able to attend the surgery. If you wish the doctor to visit, please try to contact us before 9am. This allows the doctors to plan their visits and reduce delays. Homes should be smoke free and please ensure pets are put away in another room.

Online Patient Services now available

Online Patient Services are now available for repeat prescriptions and for checking your appointment time. Email us at info@dalbeattiemedicalpractice.co.uk and we will send you information on how to access this service online. In your email, you MUST include your full name, date of birth, full postal address, email address and telephone number. Or alternatively you may 'phone the surgery and give us the details verbally.

Then, once you have received your login details, simply click the online patient services button below to access this service.

General Data Compliance Regulation (GDPR)

The General Data Protection Regulation (GDPR) will apply in the UK from 25th May, 2018. It will replace the 1998 Data Protection Act and introduce new rules on privacy notices, as well as processing and safeguarding personal data.

How to get to Craignair Health Centre / Dalbeattie Medical Practice

Craignair Health Centre is situated on Port Road (A710), Dalbeattie. It has ample on-site car parking and there are also bus services which follow the main roads to and from the town. For timetables, please click here and look at timetables 371, 372, 372a, 501, 502 and 505.