Craignair Health Centre – Coronavirus update

We’d like to thank all our patients for their understanding and patience at this challenging time. We have had to implement a few changes to the way we’re working at the moment, but we are still open. The changes we have made are to protect our patients from the risk of infection and to try to ensure that we are able to stay open and functioning throughout this time.

Appointments

We are trying to keep the number of patients coming into the health centre to a minimum, so are currently offering telephone consultations. If the doctor thinks you need to be seen face to face, they will arrange a suitable time for you to come in. We are running a restricted service and some routine work like chronic disease monitoring and medical reports are temporarily suspended.

Coronavirus Symptoms

If you have a new, continuous cough or a fever, please stay at home and follow the government advice on self isolation nhsinform.scot. You do not need to inform us if you are self isolating. If you are worried about your symptoms, please phone the surgery and a doctor will be able to advise you what to do. Please DO NOT come to the surgery with symptoms.

Prescriptions

Please do not order prescriptions earlier than usual or order more than needed.

Red signage

If you’ve been to the health centre recently, you’ll have noticed the red signs round the building. We have an area set aside for us to be able to see patients who need a clinical assessment who have coronavirus symptoms. There is a strict procedure we will go through if this becomes necessary and this will be arranged on a case by case basis by the duty doctor.

Once again, thank you for bearing with us. We’ll try to keep you updated as the situation changes.



APPOINTMENTS

01556 610331

OUT OF HOURS

01556 610331

PRESCRIPTION LINE 01556 613022

NHS24

111

 

Welcome to the Dalbeattie Medical Practice at Craignair Health Centre

Dalbeattie Medical Practice is based at The Craignair Health Centre in a custom-designed building providing easy access for wheelchair users and pushchairs.

Our aim is to provide the best possible health care for our patients.

Our website is designed for our patients to be able to access information and frequently asked questions with ease.

You will find information on appointments, opening hours, our staff, practice information, self-help and useful links to NHS services and documents.

We always welcome any suggestions to improve our services, so if you do have any suggestions or comments, please let us know at info@dalbeattiemedicalpractice.co.uk.

There are staff on duty within the Clinic from 8.00am to 6.00pm.

Outwith these hours, the telephone line 01556 610331 is transferred to the out-of-hours service for the region and should be used only when urgent attention is needed.

Consulting Times

There are appointments available Monday to Friday from 7.30am to 5.50pm.

All URGENT problems will be attended to on the day of notification and there is a doctor set aside at all times for emergencies.

 

Parking Reminder - Please do not park on the double yellow lines

Please do not park on the double yellow lines except to drop off patients/visitors to the main entrance as this area must be kept clear at all times for emergency vehicles. Anyone ignoring the yellow lines will be asked to move their vehicle.


Home visits

Please do not ask for a home visit if you are able to attend the surgery. If you wish the doctor to visit, please try to contact us before 9am. This allows the doctors to plan their visits and reduce delays. Homes should be smoke free and please ensure pets are put away in another room.


Online Patient Services now available

Online Patient Services are now available for repeat prescriptions and for checking your appointment time. Email us at info@dalbeattiemedicalpractice.co.uk and we will send you information on how to access this service online. In your email, you MUST include your full name, date of birth, full postal address, email address and telephone number. Or alternatively you may 'phone the surgery and give us the details verbally.

Then, once you have received your login details, simply click the online patient services button below to access this service.


General Data Compliance Regulation (GDPR)

The General Data Protection Regulation (GDPR) will apply in the UK from 25th May, 2018. It will replace the 1998 Data Protection Act and introduce new rules on privacy notices, as well as processing and safeguarding personal data.

 
 

How to get to Craignair Health Centre / Dalbeattie Medical Practice

Craignair Health Centre is situated on Port Road (A710), Dalbeattie. It has ample on-site car parking and there are also bus services which follow the main roads to and from the town. For timetables, please click here and look at timetables 371, 372, 372a, 501, 502 and 505.

 
 

Spiritual Care

Following instructions from The Scottish Government, NHS Dumfries and Galloway has convened a committee to investigate how best to deliver spiritual care to patients in the region.

The goal of this service is that all patients in the NHS, whether in primary (GP) or secondary (hospital) care, feel cared for on all levels - body, mind and spirit.

Scotland is the leading nation within the United Kingdom in this area and it is likely that Dumfries and Galloway will become the leading region within Scotland.

Dr James Clark-Maxwell sits on the Spiritual Care Committee and Dalbeattie Medical Practice was a leading practice in the Community Chaplaincy Listening (CCL) pilot that has now been rolled out as an official government-backed NHS programme.

More information on spiritual care in general can be found by clicking the button below.

Practice Area

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